EditorialsBy Matt Bud, Chairman, The FENG

I am not going to suggest to you that the world of The FENG is a perfect place. That said, I hope that someday we will be recognized as one of the organizations that “started it all.”

We all know that common courtesy is very rare in today’s world, which makes you wonder why they call it common courtesy. Perhaps they should call it rare courtesy, or come up with another name for it entirely.

It is so very easy to give in to the existing pattern of discourtesy and start acting that way ourselves. In the environment of job search, it is rare that the submission of your resume generates an acknowledgement. Hitting reply doesn’t sound like it is all that difficult, yet many firms don’t do it. Even an automated response would be nice. At least you would know it got there.

When your candidacy is one that is under active consideration and you have gone through an interview, I believe that you have earned the right to know where things ended up. Not a long story about why you didn’t get the job, but just a simple “they selected someone else” would be nice so you could take it off your list.

Hopefully we all had mothers who enlightened us about such things as returning phone calls and writing thank you notes. You would think that everyone else in the world also had mothers who did the same for them. So if this is the case, what would explain the state of the world?

I actually don’t expect to ever be able to answer this question. What I do hope to do is to encourage all members of The FENG to ignore the perceived discourtesy of others and for us to adopt the rules of behavior that we know would make us the talk of the world.

Try to imagine the world as you would like it to be, and make the assumption that everyone is following the highest level of politeness and proper manners. In all of our dealings with each other and with the “outside” world, let’s observe a few rules.

First, return every phone call, whether you know the person or not. No matter how unlikely you may believe an exchange with this person will benefit you, take a risk and pick up the phone and do your best to be helpful.

Secondly, when anyone does you a kindness of any dimension, send them a thank you note. You don’t have to rattle on at length and get carried away with yourself. You just have to write a few short thoughts.

Any behavior you acknowledge, you get more of. If we start with our 40,000+ members behaving as we believe everyone should behave, it is hard to imagine the state of the world getting worse. In fact, we may even start something.

As I have said from time to time: Every day and in every way, it all starts with you.

Let’s make politeness and proper manners the order of the day and see what happens.

Regards, Matt

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