Topic: All About Managed Service Providers

Speaker:  Ken Kropp, Partner, Next Level Tech

Presentation:
- Intro: About NLT/Ken “the who.”
- What: What is an MSP?
- When: When would a business an MSP?
- Where: More to this than you may think.
- Why: Why MSP?
- How: I’m “in”, but how do I get started?

Speaker’s bio: 
Ken attended the University of Nebraska and earned a BS in Computer Engineering with a minor in Business Administration. Ken is an information technology expert with deep experience working with PCs, Linux, and Apple devices in small and medium business settings. Initially, Ken worked as an Electrical Engineer in the manufacturing and engineering sector. Ken also dabbled in IT at this stop and realized he would focus his career away from engineering and fully into IT.

From there, Ken moved on to a software development company working in the mortgage industry. With the impending housing crisis of 2008, Ken knew he needed to get out of the mortgage sector. Ken’s next stop was in the healthcare retirement community sector. He took over the IT operations at Royal Oaks Lifecare Community in Sun City, Arizona. Ken worked there for 8 years with his biggest project being building a wholly owned and managed data center on site.

Ken’s last stop was in the food and retail sector. Ken worked at Sprouts Farmers Market for over 6 years managing a team of engineers responsible for the day-to-day IT operations at Sprouts.